Privacy statement

ELBIO Cleaning BV, located at Kapelsesteenweg 381, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:
https://elbio-cleaning.be
Kapelsesteenweg 381
+32499215644
Luka Ver Eecke is the Data Protection Officer of ELBIO Cleaning BV He/she can be reached at luka@elbio-cleaning.be.

Personal data we process
ELBIO Cleaning BV processes your personal data because you use our services and/or because you provide them to us yourself.

Below is an overview of the personal data we process:
– First and last name
– Telephone number
– E-mail address
– E-mail address
– Location data
– Internet browser and device type

Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are under the age of 16. Unless they have permission from parents or guardians. However, we cannot verify whether a visitor is over 16. We therefore recommend that parents be involved in their children’s online activities, in order to prevent the collection of data about children without parental consent. If you are convinced that we have collected personal data on a minor without such consent, please contact us at info@elbio-cleaning.be and we will delete this information.

For what purpose and on the basis of which basis do we process personal data?
ELBIO Cleaning BV processes your personal data for the following purposes:
– To be able to call or e-mail you if this is necessary for us to be able to provide our services
– To inform you about changes to our services and products
– To deliver goods and services to you
– ELBIO Cleaning BV tracks your surfing behavior on different websites so we can tailor our products and services to your needs.

How long we keep personal data

ELBIO Cleaning BV does not keep your personal data longer than is strictly necessary to realise the purposes for which your data is collected. We apply the following retention periods for the following (categories) of personal data:

We keep the data on our website for 90 days, however, it may be that you become a customer, then your data will also be stored in our CRM package, this for an indefinite period.

Sharing personal data with third parties
ELBIO Cleaning BV only provides to third parties and only if this is necessary for the implementation of our agreement with you or to meet a statutory obligation.

Cookies, or similar techniques, that we use
ELBIO Cleaning BV uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. ELBIO Cleaning BV uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimize it. We also place cookies that track your surfing behavior so we can offer customized content and ads.

During your first visit to our website, we have already informed you about these cookies and asked your permission to place them.

You can opt out of cookies by setting your Internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via your browser settings.

For an explanation, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

Reviewing, modifying or deleting data
You have the right to view, correct or delete your personal data. You also have the right to withdraw any consent for data processing or to object to the processing of your personal data by ELBIO Cleaning BV and you have the right to data portability. This means that you can request us to send the personal data we have on you in a computer file to you or another organisation named by you.

You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your permission or to object to the processing of your personal data to info@elbio-cleaning.be.

To make sure that the request for inspection was made by you, we ask you to send a copy of your identity document with the request. Make in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

ELBIO Cleaning BV would also like to point out that you have the option of submitting a complaint to the national supervisory authority, the Autoriteit Persoonsgegevens. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data
ELBIO Cleaning BV takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or via info@elbio-cleaning.be.